Lexington eBusiness Consulting - helping executives improve web site performance

 

Specialist in Search, SEO and Social Networking strategies in Boston

Lexington eBusiness ConsultingBoston ClientsWhite PapersBoston SEO ServicesSocial Networking BostonProduct / Content ManagementContact Me

What I can do for you

Are you are concerned about keeping your existing customers? Generating new customers, and increasing revenue? Improving website productivity, and keeping operational expenses in check? Do you feel that your website is under performing? If so, I can:

  1. Help you drive new customers to your web site by showing you exactly how they go about looking for your services.
  2. Help you service existing customers by identifying compelling content opportunities that gives them a reason to come back.
  3. Give you increased opportunities for up and cross selling by keeping customers at your website longer.
  4. Help you increase website productivity by simply improving your customer's experience.
  5. Help you hold the line on customer acquisition expenses by reducing the number of visitors who are bailing out on you.

How do you go about increasing website performance? SEO is a part of the solution, but it's only a part of the total package. You first start by:

  1. Understanding your visitors search behavior, and normalizing this behavior to your content strategy. If you give them exactly what they are searching for, you increase the probability that they will become a new customer.
  2. Second, you develop a superior data-driven SEO strategy for your web site that will increase traffic over time. Data-driven is the key - it takes the guess work out of keyword selection.
  3. Third, you acquire an understanding of how search engine technology practically impacts new customer acquisition, SEO and content strategy. A basic knowledge of search engine technology improves your decision making when developing and deploying a new website / content.
  4. Fourth, you develop a superior consumer experience by employing sound information architecture and conduct usability test. You must also demand that your technical team adhere to high coding standards. For example, poor programming is one reason why many websites are only partially indexed by Google. Google is not interested in indexing every website on the Internet - they are interested in indexing high-quality pages. Google has a database of web pages they know about, but never indexed because they were deemed to be of low quality.

Mark Sprague's 25 years of consumer product development experience, includes technical expertise in Search Engines, Information Products, SEO platforms and Social Networking applications. This in depth product knowledge will help you refine services that new and existing customers will find compelling. If you would like to schedule a no cost consultation by phone please get in touch. If you are located in the Boston area we can arrange an exploratory meeting to discuss your strategy.


Areas of Expertise
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Search Engines and SEO
Search strategies (web, enterprise, product & people)
Social search strategies
Search engine optimization for web sites and the Enterprise (SEO)
Social Networking
Social Network platform selection
Facebook Connect (Single sign on)
Facebook Company Fan Pages
Twitter / LinkedIn / FourSquare
Blogging strategy
Quick Response Codes (QR Codes)
Content
Content integration and aggregation
Information architecture and Meta Data management
Taxonomy and domain model development
Meta data models for web services and mobile devices
User-generated content
E-publishing and media development
Directory services for small businesses
Product Management
Product strategy, product definition and UI design
Product research and business requirement documents
Technical specifications
Human factors usability testing
Ecommerce infrastructure and services


 

About Lexington eBusiness Consulting

Mark Sprague is a Boston-based information and software products visionary with a passion for the customer/user experience. He has generated many value-added products and services in new niches in everything from Social Networks, Social Media, Search Engines, Auto-Classification tools, Entertainment Titles, Education Applications, Business Applications, Web Services, and Usability Analysis Newsletters.

He has recently been consulting in Enterprise Search, SEO, Information Architecture, Taxonomy Development, Content Strategies, Mobile Applications and Social Media. Mark is also interested in pursuing innovative early stage, early revenue opportunities as a technical advisor.